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Monday – Friday: 6:00 a.m. – 4:00 p.m.ROC, CR-42 Roofing · AZ Lic. 000000VerifyGeneral liability and workers' compensation
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  • ROC, CR-42 Roofing · AZ Lic. 000000Verify
  • General liability and workers' compensation
(480) 555-0103
Aerial view of a street of tile-roofed houses with pools and driveways in a planned community

Community-association roofing in Gilbert, Arizona

A roof plan your board can vote on

Gatehouse Roofing walks every building, grades each roof and draws a phased replacement schedule, so the roof line in your reserve rests on what is up there.

  • A photo report for every building
  • A phase schedule in writing
  • Insurance certificates go to your manager

What a board gets

Three documents, before any tear-off

Each one is written for a board meeting, not a sales call.

  • The roof walk report

    Every building photographed and graded by condition, with the repairs already made and what is left to do.

    Roof-reserve planning
  • The phase schedule

    Which buildings go in which year, with the scope for each, drawn so the board can vote one phase at a time.

    Phased replacement
  • The board packet

    Scope, schedule, insurance certificates and a sample notice to residents, in one file for the meeting.

    What is in the packet

The plan

A phased schedule, drawn before the first tear-off

This is the shape of the schedule a board receives. The community here is made up: 36 buildings with tile roofs over six years. Yours is drawn from your own roof walk.

  1. 01
    Before phase one

    Step 1: Walk every roof

    We walk all of the community's roofs and photograph each one. Every building gets a condition grade, a repair history and a note on access. Nothing is torn off yet.

    • One photo report for each building

    • A ranked list, worst roof first

  2. 02
    Year 1

    Step 2: Phase one: the roofs that can't wait

    Buildings with failed underlayment or repeat leaks go first. The board reviews scope and bids at a meeting, with the numbers in the packet.

    • Six of the 36 buildings in this sample

    • A walk-through and photos at each building

  3. 03
    Years 2 and 3

    Step 3: Phases two and three: the next twelve

    Each phase gets its own scope, bid and vote. We walk the remaining roofs again first, so the order follows what the roofs are doing, not last year's list.

    • Six buildings a year

    • Written notice to residents before the crew arrives

  4. 04
    Years 4 to 6

    Step 4: Phases four to six: the youngest roofs

    Roofs in the best shape wait, with a yearly check so a small repair does not turn into a leak inside a unit.

    • Repairs between phases logged by building

    • The last phase closes out the schedule

  5. 05
    Every year

    Step 5: Update the plan

    After each phase we update the ranking and send your reserve analyst the new roof data. The schedule moves when the roofs do.

    • A one-page update for the annual budget meeting

Board packet

One file for the board meeting

The packet puts the roof walk, the scope and the schedule in a form a board can read in advance and a manager can file.

  • The condition grade and photos for each building

  • The phase schedule, with the scope for each phase

  • Our bid in a layout you can set beside other bids

  • Insurance certificates and the contractor license record

  • A sample written notice to residents

Aerial view of a building with a red tiled roof beside a car park

The decision

Phased or all at once: what a board is choosing

Neither is right for every community. This is how they differ.

Phased or all at once: what a board is choosing
All roofs in one yearPhased replacement
When the money goes outAll roofs in one yearIn one season, from the reserve or a special assessmentPhased replacementOver several budget years, one phase at a time
What residents live withAll roofs in one yearCrews across the whole community for weeksPhased replacementA few buildings at a time, with notice before each
What the board knows aheadAll roofs in one yearOne large scope and one bid, voted oncePhased replacementThe scope and ranking for each phase before it votes
If a roof fails earlyAll roofs in one yearThe newest roofs were replaced along with the oldestPhased replacementThe next phase can move up, or a repair can hold it
Price per roofAll roofs in one yearFixed at signing for every buildingPhased replacementBid again each phase, so prices can move

Services

Roof work that follows the plan

  • Phased replacement

    Tile, foam and flat roofs replaced in the order the schedule sets.

    See how a phase runs
  • Roof-reserve planning

    Roof age, grade and remaining life, written for your reserve analyst.

    What the roof section holds
  • Leaks and repairs

    One report form for a leak, one building at a time.

    Report a leak
  • Roof care plan

    A yearly walk, drains cleared before the monsoon, a written grade.

    Plans and terms

A care plan between replacements

Roofs wait their turn in a phased schedule. A yearly plan keeps an eye on the ones that are waiting.

  • Annual

    One walk a year with photos and a condition grade for each building.

    • A roof walk with photos, once a year
    • A condition grade for every building
    • A ranked list, worst roof first
    Term:
    Billed per building, each year
  • Seasonal

    Suggested

    A spring and a fall walk, with drains and scuppers cleared before the monsoon.

    • A spring and a fall walk
    • Drains and scuppers cleared before the monsoon
    • A condition grade for every building
    Term:
    Billed per building, each year
  • Full

    Everything in the middle plan, plus an update to your reserve analyst each year.

    • Two walks a year with photos
    • Drains and scuppers cleared
    • A yearly roof data update for your reserve analyst
    Term:
    Billed per building, each year

The price is per building, each year, and is written into your plan before it starts. A care plan is a service agreement. It is not insurance and not a warranty, and it does not pay for roof damage, repairs or replacement. Terms: one-year term, renewing each year. To cancel, write to us before the renewal date and the plan ends when the term does.

Who you will work with

The office and the crews

  • Rosario Betancourt, a woman with curly hair and glasses in a burgundy top, standing in a bright office with shelves

    Rosario Betancourt

    Owner and president

    Rosario owns Gatehouse Roofing and leads the first roof walk at every new community. Boards and managers reach her through the office line.

From boards and managers

What the people who vote on roofs say

“The ranked list changed our order. The two buildings we thought were worst were in better shape than a pair we had never looked at.”

Mamie H.Board treasurer

“I put the packet in front of the board and nobody asked me for a second document. The insurance certificates were already in it.”

Hari S.Community manager

“Residents had a written notice before the crew showed up, and each building was swept and photographed at the end of the phase.”

Michael K.Board president

Sample reviews.

Service area

East Valley communities

Our office is in Gilbert. We work in the master-planned communities and towns around it, into Pinal County.

Gilbert and Mesa communities

  • Morrison Ranch
  • Power Ranch
  • Val Vista Lakes
  • Eastmark
  • Superstition Springs
  • Ocotillo
  • Seville

Maricopa County

  • Guadalupe

Pinal County

  • Florence
  • Coolidge
  • Casa Grande

We don't take roofs west of Phoenix, in Tucson or in northern Arizona. If your community is outside the East Valley, we will say so and suggest who to ask.

ZIP codes: 85233, 85234, 85295, 85296, 85297, 85298, 85224, 85225, 85226, 85248, 85249, 85286, 85201, 85204, 85212, 85142

Request a roof walk

Ask for a roof walk

Tell us about the community: how many buildings, what the roofs are made of, and when your next reserve study is due. Rosario's office writes back when it opens.

Hours
Monday – FridayToday
6:00 a.m. – 4:00 p.m.
Saturday – SundayToday
Closed

We read this form each business morning. To report a leak, use the leak form on the repairs page.